For an overview of the calibration activities per service codes click here

Raditeq Calibration Options

Raditeq offers two types of calibration for each probe model:

A] Accredited Calibration before and after adjustment

B] Accredited Calibration only

Option A: Calibration before and after adjustment*

-> Initial Calibration (as received):The probe is calibrated under accreditation in the condition it was received. This provides insight into how the probe functioned during the previous calibration period. In case the probe is partly defective, Raditeq will still attempt to perform the initial calibration to the extent possible. For example, if one axis is malfunctioning, the remaining functional axes will still be measured and calibrated. If the probe is fully or partly defective, Raditeq will inform the customer prior to proceeding. In such cases, an additional repair process must be ordered separately.

-> Factory Adjustment*: The probe is adjusted to restore or optimize performance in line with factory specifications.

-> Final Calibration (after adjustment): A second accredited calibration is carried out to verify and document the status of the probe after adjustment. The resulting calibration certificate reflects the probe’s condition for the new calibration period.

*) Probe models without internal frequency response correction — such as the RadiSense B/H and E models — cannot be adjusted. Therefore, only Option B applies to these models.

Option B: Calibration only

• Only an accredited calibration is performed, regardless of whether the probe is partly defective or not. If a probe is partly or fully defective, an additional repair process may be ordered separately with or without a full second calibration.

Raditeq strongly recommends updating the embedded software when required. This ensures access to the latest features and upgrades your product to the latest quality standards.

Models of the plug in cards can be found here

RadiSense® laser Plug-in card

Order details

Calibration Process:

• The submission of this Calibration request will be handled as an order.
• After the request is received, Raditeq will send an RMA number to the email address provided. Please include this number when shipping the product(s) to Raditeq. Also include the RMA number in the subject of all email correspondence. 
• Products sent to Raditeq for calibration without an RMA number will not be processed until an RMA form has been submitted. This will result in a longer turnaround time.
• The product to be calibrated must be properly sealed and packaged, preferably in the original packaging. Raditeq is not responsible for transit or transport damage to the product.
• Allow approximately 5 working days turnaround time for calibration. This excludes shipping and transit times.
• All prices are listed in Euros (€) and do not include VAT.