End of Life Products

A End of Life Product or legacy product is selected. Raditeq will not always be able to repair these products as there might no longer be available component Raditeq will evaluate based on each end of life product RMA if the repair is possible. 

Refer to the– End of Life documentation.  For more information about the End of Life status of Raditeq products.

Before requesting an RadiPower® Repair request please verify the suggestions below:

• Is the frequency set to the applied frequency?
• RPR2006C and RPR2006P: Is the VBW setting set to 1kHz for frequencies below 100kHz?

Before requesting an RadiCentre® Repair request please verify the suggestions below:

• Has the display been calibrated? Refer to the manual for instructions.

Before requesting an RadiGen® Repair request please verify the suggestions below:

• Is the reference source set correctly to internal/external?

Before requesting an RadiSwitch® Repair request please verify the suggestions below:

• Is the interlock on the RSW closed? If not, please close the interlock switch.

Before requesting an RadiField® Repair request please verify the suggestions below:

• Check the connections of the coaxial cable between the RadiField and the RadiField plugin card. Is the coaxial cable (frequency response) still in good condition (intact)?
• Is the signal generator, which is connected to the RadiField, working properly?
• Is the external mains supply cable connected to the PSU plug-in card?
• Is the external power supply turned on?
• If you encounter polarizer issues: Recalibrate the polarizer via the RadiCentre screen.

Before requesting a RadiSense® Repair request please verify the suggestions below:

• Did you clean the fibers? Please refer to the manual for cleaning instructions.
• Do you use the original fibers supplied by Raditeq?
• Do you use the RadiSense without extension fiber? If avail: try with an extension fiber.
• If available, try the probe with another LPS card or try the LPS card with another probe.

If you're experiencing unstable readings, check the following:

• Which filter have you selected? When measuring low field strengths, selecting a higher filter setting will result in a more stable reading.
• To identify if amplifier noise is causing unstable readings, turn of the amplifiers and remeasure.

If you're experiencing incorrect measurement values, check the following:

• Please make sure the “Zero” command has been executed correctly. Always execute a zero command without field present.
• Please verify is user corrections are correct and switched on if needed.
• Is the frequency set to the applied frequency?

Models of the plug in cards can be found here

RadiSense® laser Plug-in card

Raditeq Calibration Options

Raditeq offers two types of calibration for each probe model:

A] Accredited Calibration before and after repair

B] Accredited Calibration after repair

Option A: Calibration before and after repair

-> Initial Calibration (before repair):if possible the probe is calibrated under accreditation in the condition it was received, knowing the probe is partially defective. This provides insight into how the probe functioned at the moment of reception at Raditeq as required by ISO/IEC 17025. If, for example, one axis is malfunctioning, the remaining functional axes will still be measured and calibrated. 

-> Probe Repair: The probe is repaired under fixed price or (if applicable) warranty.

-> Factory Adjustment: The probe is adjusted to restore or optimize performance in line with factory specifications.

-> Final Calibration (after repair): A second accredited calibration is carried out to verify and document the status of the probe after repair and adjustment. The resulting calibration certificate reflects the probe’s condition for the new calibration period.

Option B: Calibration after repair

• Only an accredited calibration is performed after the repair of the probe.